Frequently asked questions
A: At Finishline Graphics, we've streamlined the "Locker Pick up" process to make it as convenient and efficient as possible! When your order is ready, we will send you a notification via email, along with the locker number where your items are stored. Simply come to our location, find your locker, and voilà – your custom prints, sublimated items, apparel, or engraved pieces are ready for you to take! No waiting in line, no hassle – just grab and go at your convenience. We’re excited to offer this effortless pick-up option to better serve our incredible customers. Enjoy the seamless and speedy service from FinishLine Graphics!
A: At FinishLine Graphics, we pride ourselves on delivering high-quality print services swiftly and efficiently. The turnaround time for orders typically depends on the type and complexity of the project. For DTF Transfer orders they are complete same day if placed by 10am (Monday thru Saturday). For standard print jobs, such as posters, banners, and signage, our typical turnaround time is 3-5 business days. More intricate services, like sublimation printing, custom apparel, embroidery, and laser engraving, usually require a turnaround time of 7-10+ business days. For urgent needs, we do offer rush services for an additional fee, ensuring your project meets its deadline without compromising on quality. To receive an accurate estimate tailored to your specific order, we recommend contacting our customer service team directly.
A: At FinishLine Graphics, we strive to provide quick and reliable shipping for all orders. With two strategically located facilities, we can offer efficient dispatch and shorter transit times. To view the specific UPS Ground shipping transit times from each of our locations, please visit https://www.finishline.graphics/shipping-transit-times. Please note that while we aim to meet your shipping needs promptly, we do not offer DTF Transfers from our Oregon location. This ensures we maintain our high standards of service and product quality across our full range of offerings, which include sublimation services, apparel printing, embroidery, and laser engraving.