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Frequently asked questions
General
Signs
DTF Transfers
Design
A: At FinishLine Graphics, we've made the "Locker Pick up" process as convenient as possible! When your order is ready, we'll notify you via email with the locker number where your items are stored. Simply come to our location, find your locker, and voilà – your custom prints, sublimated items, apparel, or engraved pieces are ready for you to take! No waiting in line, no hassle – just grab and go at your convenience. Enjoy the seamless and speedy service from FinishLine Graphics!
A: The turnaround time at FinishLine Graphics varies by project. DTF Transfer orders placed by 10 AM (Monday through Saturday) are completed the same day. Standard print jobs like posters, banners, and signage take 3-5 business days. More complex services, such as sublimation printing, custom apparel, embroidery, and laser engraving, require 7-10+ business days. Rush services are available for an additional fee. For precise estimates, please contact our customer service team.
A: Shipping times vary based on your location. For specific UPS Ground shipping transit times from our facilities, visit https://www.finishline.graphics/shipping-transit-times. Please note, DTF Transfers are shipped from our Missouri location to maintain our high standards for all services, including sublimation, apparel printing, embroidery, and laser engraving.
A: If you are not receiving the confirmation emails from FinishLine Graphics, please first check your spam or junk folder. Sometimes, our emails may mistakenly end up there. If you find our emails in the spam folder, mark them as safe to ensure our future communications land in your inbox. Additionally, add no-reply@my.store-emails.com to your email contacts or safe sender list. Making these adjustments helps ensure you receive all important updates and notifications about your orders with us.
A: To log in for points at FinishLine Graphics, simply visit: https://www.finishline.graphics/loyalty.(https://www.finishline.graphics/loyalty) Create an account if you haven't already. Once logged in, your points will be automatically displayed and applied at checkout. This ensures you can easily track and redeem your loyalty points for our wide range of services, including large format printing, sublimation, apparel printing, embroidery, and laser engraving.
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